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34
Margaret Faux is
Managing Director
of Synapse Medical
Services.
We always seem to get stuck at the referral
slide. Typically, about 15 minutes into our
presentations for The Private Practice, Steven
Macarounas is forced to politely interject
to end the barrage of questions from the
specialists in the room. The questions tend
to run along the same lines:
·IftheGPdoesn'tstipulatetowhom
in our practice the referral is for,
can we simply circle the name of
the doctor or `fill in the blank'?
·Ihaveacolleaguewhoisbookedupfor
four months. Sometimes he sends patients
who have been referred to him by their GP
to me, as they can get in to see me quicker.
Is it okay for me to `take over' the referral?
·IfIamseeingapersonwithproblem
Xandamthenaskedtoseethesame
person at 4am for a new problem (Y),
can I bill an initial assessment 110
(though technically there is no referring
doctor for the Y problem) because the
patient is already under my care?
·Ifthepatientgoestoacutecarefor
a period then comes back, does that
start another `period' with a 110,
new referring doctor, or just continue
with the 116 because one is basically
continuing care for the same problem?
·Asoundbusinessmodelbuildsthepractice
as a saleable asset, as opposed to the
individual doctors within it. How can we
achieve this when Medicare requires that
referrals name the individual doctor?
Although referrals should be one of the
simplest components of Medicare, this is not
the case. Indeed, it's a topic that is neither well
understood nor easily or briefly explained,
yet referrals are an important and deeply
embedded component of our national health
scheme. So, let me answer those questions.
The legal requirements
All legal requirements relating to referrals
can be found in section 20BA of the Health
Insurance Act 1973
,andregulations29,30
and31oftheHealth Insurance Regulations
1975
­ neither of which provide absolute
clarity as to whether a referral must be to a
named specialist or not, and this is the cause
of much of the confusion. But it's not so
much what the legislation says, it's what it
doesn't say that provides some answers.
The language of both the Act and
Regulations clearly refers to individuals
rather than practices, and uses the singular
rather than plural. This is seen in the use
of phrases such as:
­`referral to a consultant physician
or specialist'
­ `a patient is to be referred by a referring
practitioner to another practitioner'
­ `in the practice of his or her specialty'
The rules
on referrals
Worried about whether your referrals would stand up to scrutiny in a Medicare
audit? In the interest of clearing up your concerns,
Margaret Faux undertakes
the forensics on this complex subject.
MEDICAL BILLING