selection, training and performance
management. Practice principals and
managers need to ensure they are
complying with a range of legislative
requirements here, including:
OpportunityandAnti-Discrimination
legislation, with the provision
for staff to access the Fair Work
Act and relevant awards.
of changes to parental-leave rights.
Work Health and Safety Act, where the
key areas of management commitment
include consultation, safe work
practices, training and supervision,
reporting safety and workers
compensation and return to work.
the recognition that practices run more
effectively with a current, reliable, practical
`Policies and Procedures Manual'. While
policies and procedures are part of the
solution, the next question is whether
practice principals and managers have
the time, resources and knowledge
to continuously update their manual,
communicate the changes to personnel and
keep track of the changes.
a range of sources, including the Private
Practice, the Australian Association of
Practice Managers, relevant colleges and
business associations.
task and, most importantly, partnering
with an organisation that understands
the medical industry and can support the
implementation of relevant policies
and procedures.
INTO PRACTICE
our clients with a range of policies and
procedures, resources and advice on these
relevant issues as the changes have been
introduced. For instance:
·PracticesusingMyPracticeManualhave
amendments in the 4th edition of the
RACGP standards for General Practice
included in their manuals, while manuals
designed specifically for specialist
practices have policies and procedures
linked to the NSQHS standards.
checklists and training plans, all of which
can be customised to reflect practice
requirements and form a critical part of
the performance-management process.
updated on the 1 July 2012, practices
could access the most current details
immediately. In accordance with
legislative requirements, practice
staff can access their awards easily.
Medicare and other organisations. Practices
is regional, rural and remote areas with a
large number of locums and international
medical graduates find these resources
simplify the process of setting up and
inducting new practitioners to the practice.
doctors feel quickly informed and welcomed
to the practice, as well as part of the team.
PROCEEDURES