is a Director of
MyPracticeManual.
PROCEDURES
for practice managers reminded me of the
many areas in which they, and often the
practice principal, must have expertise
from planning, human-resources
management, systems and finances to
equipment and software, compliance and
marketing, to name a few.
in keeping up to date with ever-changing
requirements and knowing where to access
the most relevant resources and information.
of industry changes have occurred. Practice
managers have had to maintain awareness
and implement each change relevant to their
practice. For instance:
·Practicesoftwareandsystemshavehad
Personally Controlled Electronic Health
Record (PCEHR) could be implemented.
security systems in place. If a practice
is thinking about moving to cloud-
based computing, it is important to
consider the privacy implications of
data-storage locations and access.
this comes a range of policies and
procedures that need to be developed.
Service (NSQHS) standards will impact on
their practice accreditation in the future.
editions of the Royal Australian College of
General Practitioners (RACGP) standards for
General Practice. These standards need to be
converted into policies and procedures,
with staff trained to understand and
implement them.
can create their own unique manual to overcome the challenges presented by
constant policy and system updates. By