markets healthcare professionals,
public hospitals and private hospitals.
"We work very closely with each of
our customers and the entire business
revolves around relationships. That
means ensuring we are well trained
and educated regarding the brands
and clinical expectations before
educating our customers on how to
use new technology," says Brent. "As
soon as a healthcare professional,
or hospital, invests in one of our
products, there is instant interaction
with the relevant Device team."
from other medical-equipment
distribution companies?
to take our customers on a complete
journey, including full training and
ongoing support," says Brent. "We
offer advanced products and services,
and we take education and training
very seriously we're not just selling a
product, but a whole package."
example of Device making sure
customer service is always taken to
the next level.
department heads interact," he
elaborates. "We take customer
feedback on board to ultimately
deliver positive results for patients.
and the groundbreaking technologies
available, and then we explore the
opportunities that will allow us to
meet these demands."
research and clinical trials. "In order
to help our customers provide superior
patient outcomes it is important for
us to be involved with clinical trials,
which are done in collaboration with
our overseas partners," says Brent.
"We aim to exceed expectations at
every step and we really appreciate
doctors coming back to us with
wonderful stories about how the
products we represent have helped
people to enjoy their lives."
Technologies and its collaborators.
Having recently acquired Advanced
Skincare Technology a leading
provider of clinical skincare products
and treatments within the Australian
medical cosmetic market Device
Technologies has further bolstered its
presence in medical aesthetics and is
now an integral part of the high-end
skincare industry.
in more skincare research and
technology in both Australia and
New Zealand. We've also recently
launched the company in the US and
we're looking at the UK market," he
concludes. "It's an exciting time for
everyone involved."
expert technical and clinical
education teams on hand
to ensure that its customers
receive the very best support
for the products it distributes.
technical personnel.
equipment is supported by
quality service in metropolitan
and rural areas.
support and field service.
support all major product lines.
healthcare professionals with
ongoing medical education.
support are provided.
& Financial Masterclass series a program of workshops tailored to address the unique business issues and challenges
facing the healthcare professions it serves. More details will be announced in The Private Practice newsletter.