appointments, scheduling new
patients and handling problems.
next appointment.
and phone call collections.
important technique that makes it easier.
Each step should describe a specific action.
If you start each sentence with a verb, you
will have an action step.
clinic in the morning. Writing all this down
might seem like a lot of trouble, but if you set
up systems you will find they save you time,
energy and money.
2. Turn on lights
3. Turn on air conditioner
4. Check messages on answering machine
5. Turn computer on
6. Check for cleanliness
7. Check bathrooms for toilet paper and towels
8. Check appointment schedule
9. Pull out patient charts
and the need to handle multiple jobs at a time
greeting patients, collecting money, answering
phones, putting patients on hold and ensuring
the doctor's workflow is running smoothly.
It's a demanding job and the time, money and
energy you invest in hiring the right person
will pay off a hundred fold.