needed to make new mobile phones and the extraction of these raw materials has a significant environmental impact. At the same time we know that more than 90 per cent of a mobile phone's parts can be used again. Accordingly, recycling used mobile phones represents a major environmental benefit. of mobiles In 2009 Telenor Norway started to collect discarded mobile phones through our retailers. We collected a certain amount of old phones, but could clearly see that a greater effort was required to speed up collection. A nationwide survey commissioned by us and conducted by Norstat told us that 57% of Norway's inhabitants had up to three used mobile phones lying around at home. Almost two in 10 Norwegians stated that they had more than four used mobile phones in drawers and cupboards. More often than not they tended to remain there. For this reason we launched a new collection campaign in April 2011 in partnership with The Norwegian Olympic and Paralympic Committee and Confederation of Sports. We named the campaign new opportunities for used mobiles and invited sports clubs throughout Norway to take part in the collection of disused mobiles, thereby earning money for club funds. Already in its first year this initiative was a success. The sports clubs went from door to door and mobile phones were retrieved from drawers and boxes in Norwegian homes. We shall ensure responsible processing of waste, increase our own reuse and recycling ratios and extend the mobile-return scheme opportunities for used mobiles |