found deviations which the suppliers concerned
had to rectify by a given deadline in 2012. All
deviations uncovered in 2011 had been rectified by
the end of 2012.
knowledge transfer
In 2011 Telenor Norway's BA team started to
combine their inspections at suppliers' premises
with systematically providing information about
the principles behind our ethical guidelines.
This information activity was continued in 2012.
We consider this an important attitude-forming
measure which will help to prevent future breaches
of good business practice and to raise the general
level of attentiveness among suppliers within our
area of operations.
legislation rules. Other questions aim to give us
an indication of whether the internal and external
environments are safeguarded in a responsible
way. We also ask questions which will indicate
whether there is a risk of breaches of anti-
corruption legislation or competition rules. The BA
team's analyses of suppliers' responses forms the
basis for inspections at selected suppliers.
eliminate deviations
During the inspections which Telenor Norway
conducted in 2012 we found several deviations
from our standards on our suppliers' premises. In
15 of these cases the deviations were quite serious.
All the suppliers concerned have been required
to correct the deficiencies by set deadlines. Some
of the deficiencies had been rectified by the end
of 2012, but most of the deadlines expire in 2013.
ensure that neither our suppliers nor their sub-suppliers are responsible for breaching ethical principles and
applicable legislation. We will ensure responsible operations at every stage through agreements, checks and
dialogue with suppliers.
inspections are combined with the provision of information to increase
suppliers' general knowledge and awareness)