norwegian red Cross' ConTaCT serviCe for
Children and young people ThroughouT
norway. adulT volunTeers respond To
ConTaCT by Telephone, ChaT and e-mail
five days a week, all year round. The offer
also inCludes a disCussion forum where
The kors på halsen sTaff read Through all
ConTribuTions before They are posTed on
The inTerneT. Children and young people
Can be anonymous and The serviCe is free.
what they want to talk about. The themes vary
from leisure time and love affairs to bullying and
psychological problems. Everyone who makes
contact must be able to raise whatever is on their
mind with trustworthy adults who have time to
listen. kors på halsen staff note that the most
difficult themes such as depression, suicidal
thoughts and eating disorders are usually raised by
chat or e-mail. In 2012 most telephone enquiries
were about leisure time, body issues and sexuality.
In 2012 85% of enquiries by chat and e-mail were
from girls, while the split between boys and girls
was more even on the telephone. In 2012 the
percentage of boys making contact was higher
than in the previous years, regardless of channel.
international insafe network, which was initiated
by The European Commission to promote safe
use of the internet and mobile phones for all
children in Europe. In close partnership with the
Norwegian Media Authority, kors på halsen acts as
a Norwegian help line for digital problems.
the kors på halsen contact service. Calling the service
is free from both fixed line telephones and mobiles.