SCHEDULE OF EVENTS 1:30pm–3:00pm 6:15pm–8:15pm Improving Agent and Appraiser Communications: Real Property Valuation Forum Room 306, Esplanade Level John W. Anderson Panel Moderator: Anna Ruotolo, Opes Advisors, Pleasanton, CA ® Panelists: John W. Anderson, ABR , CRB, CRS, GRI, Twin Oaks Realty, Inc., Crystal, MN Everett Knight, Chapel Hill Appraisals, Raleigh, NC Martin Wagar, RAA, Midwest Appraisal Management Group, Portage, MI Tighter lending standards and independent and impartial appraisal assignments due to increased government regulations have left real estate agents and appraisers confused about what and how they can communicate. Hear how agents and appraisers can communicate, how the reconsideration process works, and what role an appraisal management company plays in the valuation process. 1:30pm–3:30pm ABR® and SRES® Networking and Awards Reception GRAND HYATT SAN FRANCISCO Grand Ballroom East, Ballroom Level Ticketed Event: FREE for REBAC and SRES® Members; $25.00 for Non-Members Congratulate new ABR® and SRES® Designees and mingle with colleagues. Ticket is required for admittance. 6:30pm–8:00pm Commercial Alliance Red Carpet Reception ROE LOUNGE 651 Howard Street, San Francisco, CA Unwind after a day of meetings and sessions! Join commercial real estate professionals for an evening of connecting, sharing best practices, and enjoying savory treats and cocktails. This reception is just the place to meet up with commercial real estate community members who are also attending the conference. Emerging Business & Technology Forum Room 135, Exhibit Level Speaker: Mark Lesswing, National Association of Mark Lesswing REALTORS®, Chicago, IL Understanding what customers are thinking is key to gaining an advantage in your business. Hear experts discuss the latest trends, and focus in the area of predictive marketing/predictive analytics/big data. Demonstrations and real-world experiences will show why these trends should matter to you and how you can begin to use them or augment what you are already doing. 6:30pm–10:00pm Good Neighbor Awards Dinner WESTIN SAN FRANCISCO MARKET STREET Metropolitan Ballroom I, Second Level Ticketed Event: $125.00 per person Join the celebration to honor the 2013 winners of the Good Neighbor Awards! Five REALTORS® will be honored for the extraordinary impact they have made on their community through volunteer work. Hear the winners' inspiring stories in their own words. Ticket price includes cocktail hour with open bar, appetizers and dinner. SCHEDULE OF EVENTS 4:00pm–6:00pm General Session MOSCONE WEST Ballroom, Level 3 Keynote Address: Hillary Rodham Clinton, Former Secretary of State and Former U.S. Senator from New York Hillary Rodham Clinton served as the 67th U.S. Secretary of State from 2009 until 2013, after nearly four decades in public service. Her “smart power” approach to foreign policy repositioned American diplomacy and development for the 21st century. Clinton played a central role in restoring America’s standing in the world, reasserting the United States as a Pacific power, imposing crippling sanctions on Iran and North Korea, responding to the Arab Awakening and negotiating a ceasefire in the Middle East. Earlier, as First Lady and Senator from New York, she traveled to more than 80 countries as a champion of human rights, democracy, and opportunities for women and girls. Clinton also worked to provide health care to millions of children, create jobs and opportunity, and support first responders who risked their lives at Ground Zero. In her historic campaign for President, Clinton won 18 million votes. Industry Address: Gary Thomas, 2013 NAR President Rise to New Heights at this motivating keynote program and industry address by Gary Thomas. Cheer on your 2013 REALTORS® of the Year and get inspired by this year’s Good Neighbor Award Winners. Sponsored by: 7:00pm–12:00am International Night Out and Awards Ceremony MARRIOTT MARQUIS SAN FRANCISCO Yerba Buena Salon 8, Lower B2 Level Ticketed Event: U.S. $160.00 per CIPS Network member; U.S. $170.00 per Non-CIPS Network Member/Guest Join colleagues from around the world for this gala evening. The CIPS Awards Ceremony will be followed by a reception, dinner and dancing to live music to cap off this lively black-tie evening. No reserved seating! Onsite ticket sales at NAR Registration are subject to availability. Co-sponsored by: 24