GENERAL INFORMATION shelter reservations Reservations can be made for several park shelters. Other shelters are on a first-come, first-served basis. Reservations will be taken up to one year (364 days) in advance. The fee is $35 or $45 and is required on the day the reservation is made. Reservation fees are non-refundable. A reservation can be transferred to another date up to 14 days prior to the scheduled reservation. For more information or to reserve a shelter, call 874-7460. For indoor space rental, see page 8 for ARC rentals and page 4 for the Riechmann Pavilion, Rock Quarry House and Maplewood Barn. youth financial assistance The City of Columbia has a financial assistance program available for residents ages 2-17, who meet income/household size criteria established by the USDA’s free/reduced lunch program. Financial assistance amounts are available in the amounts of either 50% or 75% depending upon the household. The remaining amount is expected in terms of a co-payment. The primary focus is on youth, although family memberships to the ARC are available if there are eligible youth in the household. Eligible youth may take up to three programs and/or passes per year or they may receive an annual pass to the ARC. An activity is defined as a recreational class, activity, a 20-pass card to any of the outdoor pools or a 20-pass card to the ARC. Example: A 20-pass card to the pools (normally $37.50) can be obtained for either $7.50 or $15, depending on your status. Applications are available at the downtown Parks & Recreation office or at the ARC. They are also available on-line at www.GoColumbiaMo.com. All applications must include proof of income and residency and should be turned in at the downtown office. registration policy Pre-register for all classes unless otherwise noted. returned check fee The City of Columbia will assess a $25 service charge for every check or EFT returned for insufficient funds. fee payment Fees must be paid in full at the time of purchase, registration or reservation. Enrollment in programs and facility rentals are on a first-come, first-served basis. Payments may be made with cash, check or credit card. 1. Refund at the request of the participant: a. If the participant provides a written request for a refund one week prior to the first class, a refund will be granted less a $5 administrative fee per participant. No refunds will be given for $5 or less. b. If a participant requests a refund less than one week prior to the first class, no refund will be granted. c. If a participant cannot attend or continue a class due to an illness, a refund may be granted if a written request is received and: i. A physician’s statement of the illness and dates is presented. ii. The request is received no later than 7 days after seeking treatment. iii. A full refund will be granted if the request is received prior to the start of class. iv. A pro-rated refund will be granted for the classes missed due to the illness. 2. Class Cancellation by the Parks & Recreation Department: A full refund will be granted in the event a class/activity is cancelled by the Department. The Parks & Recreation Department reserves the right to cancel a class if the minimum program enrollment has not been met two business days before the first class meeting. adult financial assistance The City of Columbia has a financial assistance program available for adults who are 18 and over and live in the City of Columbia. The guidelines are similar to the youth program. Eligible participants receive a discounted 20-pass card to the ARC with the possibility of upgrading it to an annual pass based upon usage. class refund policy leisure times on t.v. Leisure Times is a special video magazine produced to keep you up-to-date on Parks and Recreation activities. It is shown on the Columbia Channel which is seen on Mediacom Channel 80, Charter Communications Channel 992, and CenturyLink 96. support youth recreation scholarships Through Share the Light, City utility customers can make a donation to a variety of programs, including Youth Recreation Scholarships. Look for information in your utility bill, log onto the web or make a donation when using the registration form at the back of this guide. picnic packs Stop by Parks & Recreation (1 S. 7th St.) and pick up a Picnic Pack for one day or the weekend. The Picnic Pack includes volleyball, net, football, 2 frisbees, softball and bat. First-come, first-served. Cost is $10 with $20 deposit. gift cards Gift cards are available for Parks and Recreation programs, golf or ARC memberships. Call 874-7460 to purchase a gift card with a credit card. FIVE WAYS TO REGISTER: 1� ONLINE: Go to www.GoColumbiaMo.com 2� WALK IN: You can register at the downtown office 1 S. 7th St., M‑F 8am‑5pm or at the ARC, 1701 W. Ash. 3� PHONE IN: If you wish to pay with Mastercard or Visa, you can register over the phone by calling (573) 874‑7460 or (573) 874‑7700. 4� MAIL IN: Mail to Columbia Parks & Recreation, P.O. Box 6015, Columbia, MO 65205. (Form Online) 5� FAX IN: Fax to Columbia Parks and Recreation (573) 874‑7640. (Form Online) 5 photography Frequently the City of Columbia takes photos or videotape of people enjoying facilities and programs. These photos are for promotional and marketing materials. They are used at the city’s discretion and become its sole property. Creating Community through People, Parks and Programs