Also on Tuesday, 6.18 Expo Hall Prize-a-Palooza | 2:30Pm – 4:00Pm ENP & Leadership Reception (By Invitation) | 5:30Pm – 6:30Pm EDUCATION & TRAINING TUESDAY, 6.18 PSAP CONSOLIDATION PSAP Consolidation Cost Savings: Myth or Reality This presentation identifies the elements of a consolidation effort and examines the potential benefits and risks inherent in these projects. It examines the issues impacting anticipated cost savings that may result from consolidation and addresses the factors and the processes that are needed to estimate the potential for savings. Lessons learned and key factors for conducting a consolidation project are provided. also discuss the various mechanisms corporations use to connect remote workers and how to recognize problems. GIS 10 Ways to Improve Public Safety Using GIS This session gives public safety administrators and GIS coordinators 10 ways to maximize their investment in 9-1-1 and GIS to produce highly efficient and effective mapping tools that depend on accurate GIS data. Attendees will learn how GIS data is developed and used in applications such as crime/incident mapping, dispatch, fire and EMS incident mapping, address management, and more. sonal medical histories, can improve call handling and decision making in a PSAP— but only if the information is presented logically and in way that allows telecommunicators to quickly turn the information into something actionable. The session provides insight into how to integrate additional data into PSAP operations during the transition to NG9-1-1. Alternative funding methods can be found through private partnerships and financing. This presentation describes how these partnerships can be achieved and how the private financing associated with them works. The presentation also reviews related laws and regulations and more. NG9-1-1 STRATEGIC PLANNING A Hierarchical Approach to Preparing for NG9-1-1: Building the Foundation for Transition Just as Maslow described a “hierarchy of needs” for human development, there is a similar structure for NG9-1-1 transition. While some people concentrate on the top of the pyramid, we will look at building the foundation that will support the end game. This session focuses on preparing your data (ALI, MSAG, and GIS) for the transition to their NG9-1-1 destinations. z PREPAREDNESS & CONTINGENCY PLANNING Securing National Special Security Events Last year, the Republican National Convention drew nearly 20,000 people to Tampa, FL, putting a strain on public safety networks and creating security concerns. This session examines how 9-1-1 and local law enforcement communicated, collaborated, and operated. Attendees will learn about emergency communications options for large-scale public events and disasters and will analyze the impacts these events have on personnel roles and responsibilities. PSAP TRAINING National Telecommunicator Training Requirements In most states, you need a license to become a dog groomer but don’t need one to become a 9-1-1 call taker. Through case studies, this session examines the movement toward mandated statewide training standards. Also, participants will discuss the role of national organizations such as NENA and the National 9-1-1 Office in developing model recommendations and guidelines for training requirements. HOT TOPICS Connecting Across Borders The emergency communications landscape is changing across the world and Next Generation 9-1-1 provides opportunities for greater connectivity across borders. This session offers participants an inside view of emergency communication strategies in various countries. POLICY & GOVERNANCE Funding NG9-1-1 through Private Partnerships & Financing The capital expense required to pay for the installation of statewide NG9-1-1 networks is substantial. However, piecemeal implementations will undoubtedly limit the effectiveness of the systems. NG9-1-1 & THE PSAP Integrating Additional Data into PSAP Call Handling Operations Additional data, such as advanced automatic crash notifications and per- NEW FOR 2013! Full registrations include on-demand access to the NENA 2013 Live Learning Center conference session archive. STRESS & MORALE Critical Incident Stress: Talk It Out or Act Out Public safety communications is one of the most stressful jobs in the country NENA 2013 Conference & Expo 15