heart of the company, which is celebrating our 15th anniversary. four decades to the days when chairman and ceo Bill mcGill moved his family to flor- ida and opened his first boat dealership. fast forward these 40 years and you see in the growth of marinemax the realization of a dream: bringing the joy of life on the water to families all over the United states. publicly traded company (trading as HZo on the new york stock exchange) that was able to maximize efficiency and best prac- tices while allowing team members to focus on what is truly most important: getting families and friends out on the water together. children better, friends discovering new bonds and great new places unlocked by the majesty of water. With world-class service, financing and insurance, educational programs, and Getaways!® trips with other boaters, the 15 years marinemax is celebrating has been an amazing and joyous journey of discovery. time on the water to an ever-increasing, widely diverse universe of people. We sell vessels that serve the needs of customers whether their passion is leisure boating, fishing, watersports, luxury yachts or vacations. marinemax doesn't just deliver boats to customers, it delivers on the promise of a lifestyle that celebrates what is truly important--time--with friends, family, nature, even time for yourself. that is the central theme marinemax has followed for these past 15 years. of a marinemax relationship. We open the door to a unique life- style--bringing together the ones that you love through a life thorough in-water orientation of boat opera- tion as well as ongoing boat safety, mainte- nance, seminars, and demonstrations for the entire family. the service extends well after the sale, too, by organizing vous gatherings, and on-the-water events for al boats, fishing boats, and high-performance boats, as well as related marine products, including engines, trailers, parts, and accessories. the company also arranges boat financing, insurance, and extended warranty contracts, provides boat repair and main- tenance services, and offers boat brokerage services. " people and making relationships with customers, it is a repeat and referral business," says chairman/ceo Bill mcGill. "We are all about the people and we're only as good as our people. cally, a customer centric strategy. it's trying to remove the hassles of boating. We've all heard the saying that the two best days are the day you buy it and the day you sell it. Unfortunately, that has sort of been the approach that the industry has created as most of them sell boats. and they treat it like a car: here it is, and you take care of it in some cases, or we'll take care of it if you bring it back to us, and there's no one to teach you how to use it and that type of thing. What we try to do is we put the `ing' in boating. the best family recreations that i know of. if you want to know your kids, teach them how to ski, fish, scuba dive and navigate. and if you really want to know your kids as they start growing up, know their friends, and invite them along to enjoy the pleasures of boating. We have what families need today, and we support it to make it a hassle-free experience," mcGill says. |