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20
Goal 6
Ensure an
organisational
culture of
collaboration
and commitment
Bush Heritage is committed to providing
a safe and healthy working environment
that allows our people to excel.
We value our diversity and the many
benefits that it brings. Our workforce,
whether staff, volunteers, contractors
or partners, is made up of many different
individuals with unique skills, experiences
and needs. Recognising and valuing this
diversity helps us to create a flexible,
creative and inclusive work environment,
which in turn helps build collaboration
and commitment.
By recognising diversity and treating all
people with fairness and respect Bush
Heritage is able to attract and retain the
best people. Bush Heritage is an equal
opportunity employer.
Improvements initiated as a result of the survey:
· Enhanced collaboration: strategies have
been implemented to help build levels of
trust, respect and collaboration across the
organisation. The greater regional focus
within our structure is designed to further
increase collaboration across teams.
· Internal communication: improved
communication channels and more
frequent communication from our leaders,
particularly in relation to our strategic
and organisation-wide goals and objectives,
have been implemented. The introduction
of an internal news blog, Chief Executive
bulletins and monthly question and answer
sessions are key elements designed to improve
internal communication.
· Leadership: strong, clear and unified
leadership is being demonstrated by the
Senior Management Team with a focus
on engaging staff and providing sufficient
support and direction to team members.
· Staff retention strategies: there is a greater
focus on retaining staff and protecting
organisational knowledge including
developing succession plans, ensuring clearer
career paths and development opportunities,
and retaining knowledge when staff leave.
· Reviewing our values: all staff have been
surveyed as part of a current review of
Bush Heritage's values. This is to ensure
our stated values continue to reflect what
is most important to us as a team while
we pursue our conversation goals.
Staff retention
Staff retention was at 85 per cent in
2012­13, with fewer staff leaving to take up
work elsewhere than in the previous year.
This improvement in staff retention was in
part due to increased stability following a
period of organisational change over the
previous 18 months.
Staff satisfaction
Our annual Organisation Effectiveness
Survey is externally facilitated and
seeks feedback from all staff about their
employment experience with Bush Heritage.
Staff views are sought on Leadership,
Engagement, Capability, Results Focus
and Values. An additional category relating
to Diversity was added in 2012.
Our most recent survey was held in June
2012, with an 86 per cent response rate.
The survey was conducted following
an 18-month period of considerable
organisational change combined with
greater than usual financial constraints.
However, results in the areas of Engagement,
Values and Diversity all continued to achieve
externally benchmarked `best practice'
levels with satisfaction ratings of 75, 76
and 77 per cent respectively. The survey
results indicated that further development
is required in the areas of Leadership,
Capability and Results Focus, with staff
responses being less positive at 58, 60
and 49 per cent respectively.
Above: Healthy Landscape Manager Glen Norris
and Media and Public Relations Team Leader
Annette Ruzicka at Bon Bon Station Reserve, SA.
Photograph by Bush Heritage