...................................................................................................................................................................
...................................................................................................................................................................
Eastbourne
HELPLINE 01323 638474
EMAIL: info@ageconcerneastbourne.co.uk
Welfare Support
Welfare Rights:
We mainly help with form completion for
non-means tested benefits (Attendance
Allowance, Personal Independence Payment
(PIP) and Carers Allowance) but will help
with any form if WR visitors are available.
If WR visitors are not available then the WR
department will signpost or refer on to another
appropriate organisation.
Our visitors can also advise on potential
entitlement to other benefits and allowances
such as Pension Credit, Council Tax Reduction
and Social Fund Payments and can signpost or
refer on to other agencies for further assistance.
We can help clients in getting their benefit
refusal decision reviewed and if necessary
can pass on cases to our Advocacy Service
who will assist or represent the client at an
appeal tribunal.
We can signpost clients to CAB for
independent benefit checks and refer cases
to DWP for specialist help with State Pension
and other benefit queries.
We have an arrangement with DWP, who
provide an Information Point staffed by
DWP advisors on a Friday here at the
Venton Centre between 9.00 am 13.00 pm.
Appointments for this service have to be made
through Reception.
Although we would like to thank all of the sponsors within this folder for their support, neither AGE Concern
Eastbourne or Excell Media Ltd can recommend or endorse any services or products that they may supply.
The Welfare Support Department encompasses Welfare Rights, Information and Advice, Outreach
and Advocacy.