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any organisations forget that their
employees are human beings and have lives
because they are so focused on chasing
the numbers and the targets. But, if your employees
are not happy, don't enjoy coming to work and feel
like their contribution is not being valued they will
eventually stop giving their best and start looking
for other options. If an organization has a high staff
turnover in a department, then the management
style or a particular individual is disrupting the
team dynamics. If an organization has a high staff
turnover as a whole, then the corporate culture and
leadership needs to be assessed.
Our entire world revolves around
relationships from the minute we are
conceived to the day we die.
Healthy, functional relationships are important to
our development and survival. Relationships give
us our biggest growth edge based on what we are
putting out there and what we are attracting back
into our lives so we constantly need to be aware
of where we are at in our heads (our thoughts,
attitude) and where we are at in our bodies (our
emotional triggers and drivers). In other words we
need to develop our soft skills i.e our emotional
Corporate relationships are very similar
to our personal relationships.
We don't realise it but there is very little difference
between work and personal relationships the
basic principles are the same. Just as children
mimic their parents behavior, so too do employees
mimic the leadership behavior in the organization.
Parents set the tone by which the family functions
and thrives whilst leaders set the tone for the
corporate culture, values, vision and mission so
yes the basic principles are the same, the key
difference being that our personal relationships
are more emotionally charged as they are driven
by romantic love, whilst in the workplace, we are
driven by the love we feel for the organization we
work for, our fellow colleagues and being valued for
the contribution we are making (e.g. rewards and
In fact business partnerships are just
like a marriage.
In both instances there is a mutual interest to
achieve a mutual, beneficial outcome for all
parties concerned. It is important when entering
a partnership (business or marriage) that there are
very clear boundaries as to what is expected from
each person, what the relationship deal breakers
are and the vision everyone is working towards.
Look to instill values that everyone operates by
such as treating each other with respect, being
honest about what's working and what's not
working, manage conflict in a mature manner and
finding solutions and outcomes that is win-win for
all involved remembering that communication is
key every day in everything you do.
We all participate in seminars, read books, engage
in webinars and conversations, gain credentials
in one area or another but do these learning
experiences make us experts? Unfortunately not.
Although a fundamental step, they only provide a
heightened awareness of the topic and associated
skills. Everyone seems to understand this, but only
deliberate practice will make us skillful at these
How are you practicing and applying your soft skills
in your personal and professional relationships?
Paula Quinsee is a Relationship
Expert speaker and author of
the self-help guide Embracing
Conflict. Paula is also consultant
to the TV show Married at
First Sight SA. She works with
individuals and organisations to
cultivate healthy relationships in both personal and
professional arenas by focusing on personal growth
and development. Go to
for more info.